My Account

FAQ’s

What is a PDF Pattern?

A PDF pattern is a digital file that you download from a link provided to you after you’ve purchased it. The instructions will guide you through printing and assembling the planner & journal.  No shipping is required.

How can I pay?

You can pay by PayPal or credit card.  Payment is made in US dollars.

I don’t have a Paypal account

When you don’t have a Paypal account, you can easily create one. You will find more details about Paypal on their website. You can link your Paypal account to your bank account. This way you can choose how you want to pay: with your Paypal account, bank account or credit card.

Delivery time & costs

Digital orders paid by a Paypal account are processed automatically. After the payment, you will receive a confirmation email with links to download the pattern(s) you’ve purchased.

How to print & assemble my digital pattern(s)

All PDF planner and journal pages are designed for printing on A4 of 8.5 x 11 letter-size paper. When you print the planner and journal pages you have to make sure, not to scale it: page-scaling option must be ‘none’ or 100%.

How to save my pattern(s) -pdf digital version

When ordering (a) digital pattern(s), you will receive a confirmation email with the links to download the pattern(s) together with the instructions. Make sure to save all documents on  your computer and an optional second space in case your computer stops working.  You may download the journal up to 3 times within 3 days of purchase.

What software do I need?

You can open digital pattern with the Adobe Reader. When you don’t have this software installed, you can download it for free on adobe.com.

I can’t open my planner.

When you can’t download your planner, it’s best to download the most recent version of Adobe Reader on your computer.

I lost my digital planner and journal.

When you lost your digital pattern, you can download it again in the confirmation email that was sent to you after your purchase. If you do not have this email anymore, login to the website to download it again. If it is not available anymore, contact me at patchworkposse@gmail.com  By e-mailing it is not guaranteed that I will send you a new copy. Make sure you store your digital file in a safe place.

Login to your account anytime to access all the files.

Can I share my Patchwork Planner?

All our pattern are copyrighted and licensed for personal use only, which means you are not allowed to share your patterns with any one. This means the resale or distribution of the pattern and instructions is not permitted and prohibited by law. This means the resale or distribution of the journal and planner and instructions is not permitted and prohibited by law. All Patchwork Planners may not be shared in sewing clubs, libraries, on the internet, and emails.

If you have any other questions, feel free to contact me at patchworkposse@gmail.com

Help us get the word out by sharing!

If you are interested in partnering together for a promotion on your site or discount code for your readers- we would love to hear from you!  Please use the contact form to get in touch with us about your event or partnership opportunities.  Contact us here!