Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Patchwork Planner & Journal relationship with you in relation to this website.

The term ‘Patchwork Planner’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 579 south Angel Street, Kaysville Utah. Our email address is info@patchworkposse.com. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • To better serve your needs, we collect cookies to personalize content and ads, to provide social media features and to analyze our traffic. You consent to our cookies if you continue to use our website.  Please see below for more details about cookie use on this site.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Becky Jorgensen’s prior written consent.

    Refund/ Returns Policy

    All sales are final.  Due to the high cost of shipping and re-stocking, we are not able to take returns unless there is a manufacturing defect in your product.

    If you purchased your Patchwork Planner from a participating retailer and find that it has a manufacturing defect, or was damaged during the shipping process (damaged cover or tabs), please contact the retailer at info@patchworkposse.com and send photos of the damaged product for refund or replacement information.

    If you find a page insertion error within your planner, please email info@patchworkposse.com to request a replacement (we will pay the shipping).

Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@patchworkposse.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Shipping Policy

What do you ship?
As of November, we will ship the 2019 version of The Patchwork Planner, and accessories.

When do you ship?
Orders ship by November for the next year. Current year purchases are shipped when purchased.

Where do you ship to?

At this time, we ship worldwide.

How do you ship?
We ship via USPS.

Rates to ship?
Rates vary by weight, as determined by USPS shipping calculator, plus handling fees for packing materials.

How to track an order that’s been shipped?
When your item ships, You will receive a racking email with your tracking number. At times, this tracking email may end up in your email spam folder. If you do not receive this by November 2018, please email info@patchworkposse.com to receive a new tracking email.

In-store pick up option?
There are no in-store pick up options available at this time.